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SHIPPING POLICY

 

INTERNATIONAL SHIPPING

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. LZ uses a number of different postal and courier partners to ensure the best delivery service and most reasonable rate available.

Most international orders may take up to 10-14 business days (or more depending on customs) to reach its final destination. All orders shipped to international locations are subject to the respective country's tariffs and taxes and buyer assumes all responsibility for those charges.

Up to U$45.00 flat fee to ship International shipments.

CUSTOMS, TAXES DUTIES, & FEES

It is important to note that all customs, taxes, import duties, brokerage fees, or any additional charges by your local government are NOT included in the payment of your order and are the responsibility of the recipient. The destination country’s customs agency may select your shipment for assessment and could charge these duties and taxes. Since customs policies and import duties vary from country to country, it might be a good idea to check with your local customs office before you order.

Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.

PURCHASING POLICY

As part of LZ’s purchasing policy, LZ holds no responsibility for loss or damage to the goods and is the responsibility of the recipient, as LZ does not control the services of the courier companies. Therefore, we encourage the purchase of freight insurance for customers that are purchasing any of our products for their peace of mind and confidence. The insurance fee will cover the total value of the goods purchased, please note for any freight claims, a claim must be submitted within 3 days of receiving goods.

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